Through our experience, we have found that insurance companies create limitations on the type of care that we would like to provide to our clients, such as 1-on-1 services. Majority of the companies that accept insurance must double or triple their clients, impacting the quality of your treatment and your overall outcome. With Steady Steps Physical Therapy, we plan to be there with you every step of the way, including being accessible via phone during our assistance hours and advocating for you as needed. Therefore, we are strictly "cash-pay" (please fill out the form and inquire about pricing) and we are considered "out-of-network" providers. We will provide a superbill for every appointment that can be submitted to your insurance company for out-of-network reimbursement. However, Steady Steps Physical Therapy cannot 100% guarantee that reimbursement as it depends on your "out-of-network" benefits.

Vestibular therapists have specialized training and use specialized equipment, such as infrared frenzel goggles, in order to properly diagnose and treat your vestibular disorders. A vestibular therapist will know which referral sources (ENT, neurologist, audiologist, etc.) and other resources are best for you and adequately educate you on how to better manage your condition.

Vestibular Care with Dr. DeJ'a Crippen, PT, DPT: All initial visits will take place in-person as a mobile outpatient vestibular evaluation. These initial evaluations are very thorough and will last approximately 60-90mins depending on the findings from your examination. You should expect to receive treatment on Day 1 and to leave feeling more confident on how to handle your condition. DeJ'a will educate you on your expected plan of care and you may be provided with a home exercise program as well as things to avoid (or not avoid) for a faster recovery time. During this time, we will determine if follow up visits are necessary and these may be completed via Telehealth based on DeJ'a's clinical judgement. If you are suitable for Telehealth services, you are expected to have reliable wifi/internet connection, a device (phone, tablet/iPad, laptop, or desktop) with a camera and microphone, and have access to a quiet environment. Some vestibular patients recover in just 1-2 visits!

Orthopedic Care with Dr. Zachary Kauffman: Initial evaluations may be virtual via Telehealth OR in-person and will last approximately 60 mins depending on your findings from your examination. Zach's goal is to figure out what is limiting you in life and get you back to your prior level of function by helping you accomplish your physical goals! You will be educated on your plan of care and with expected outcomes, provided with a home exercise program, and instructed on tools/equipment to obtain as necessary. Expect to be treated and to begin exercise on the same day to give you the highest value! Please be sure to wear something comfortable. If follow up visits are necessary, these may be completed via Telehealth based on Zach's clinical judgement. If you are suitable for Telehealth services, you will be expected to have reliable wifi/internet connection, a device (phone, tablet/iPad, laptop, or desktop) with a camera and microphone, and have access to a quiet environment.